Product
- What makes N/UM salts different from regular table salt?
N/UM salts are 100% natural, hand-harvested, and unrefined, preserving essential minerals like potassium, magnesium, and calcium. Unlike heavily processed table salt, which contains additives and anti-caking agents, our salts retain their natural structure, offering superior flavor, texture, and health benefits.
- Do N/UM salts have less sodium than regular salt?
Yes! Our salts contain lower sodium levels compared to refined table salt because they are packed with naturally occurring minerals. These minerals not only enhance taste but also support overall wellness. By using N/UM salts, you can achieve bold, rich flavors with less salt—making your meals healthier without compromising on taste.
- Where do you source your salts?
Our salts are sustainably sourced from pristine locations across Africa, including:
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- The Kalahari Desert, known for its mineral-rich ancient salt deposits.
- The Atlantic Ocean, yielding delicate, flaky sea salts.
- The Baleni Geothermal Spring, where natural evaporation creates uniquely pure and mineral-rich salts.
- Are your salts sustainably and ethically produced?
Absolutely! Sustainability and ethical sourcing are at the core of our brand. We use centuries-old harvesting techniques that preserve the environment and maintain the purity of our salts. Additionally, our hand-packing process in South Africa supports local communities, contributing to economic growth and fair employment.
- Have N/UM salts won any awards?
Yes! We are proud to have received the Sustainability & Social Impact at NYNow in recognition of our commitment to ethical sourcing and environmental responsibility. Our salts have also been featured as Oprah’s Editor’s Choice at the NY NOW Show, highlighting our premium quality and unique flavors.
- How can I use N/UM salts in my cooking?
Our gourmet salts are versatile and elevate any dish. Here’s how to use them:
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- Fleur de Sel & Soutini: Perfect finishing salts for meats, salads, and desserts.
- Flaky Sea Salt: Adds a crunchy texture to steaks, seafood, and chocolate treats.
- Kgalagadi Salt: Great for everyday cooking and seasoning.
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Cocktail Salt: Elevate your cocktails with a premium salted rim.
For inspiration, check out our Salts pairing & Recipes section!
- Is your packaging eco-friendly?
Yes! Our salts come in premium glass jars with handcrafted acacia wood lids, ensuring freshness. The airtight seal preserves the rich flavors and minerals, providing an unparalleled culinary experience.
- Where can I buy N/UM salts?
You can purchase our salts directly from our online store and at select gourmet retailers and markets across the U.S.,. Stay updated on stockists and special promotions by subscribing to our newsletter.
- Do you offer wholesale or bulk purchasing?
Yes! We work with chefs, restaurants, and specialty retailers looking for premium finishing salts. If you’re interested in carrying N/UM products, visit our wholesale page or contact us at hello@n-umorigins.co.
- What is the shelf life of your salts?
Our pure salts have an indefinite shelf life when stored in a cool, dry place. The airtight acacia wood lid helps maintain their freshness, flavor, and mineral integrity.
- Are your salts gluten free?
Spices in general and salts in particular are gluten free.
- Do your salts have iodine added to them?
No, our salts are packed in their naturally harvested state and do not have iodine added to them as common table salts would. Instead, our salts are a treasure trove of minerals, including magnesium, potassium, and calcium, essential for maintaining good health. These minerals contribute to hydration, support nerve and muscle function, and help to balance body fluids.
- How to store my salts?
To maintain the optimal quality of your N/UM salts, store them in a cool, dry place away from direct sunlight and moisture. This will preserve their potent flavor and aromas, ensuring that every pinch adds the maximum gourmet impact to your dishes.
Gifting
- Do you offer corporate gifting solutions?
What sets N/UM apart is our unwavering commitment to delivering not just salts as gifts, but an unforgettable experience that create lasting memories. Contact us at hello@n-umorigins.co to discuss inspired gift ideas for your company and employees. The Zambezi Series and our Limited Edition Sacred Soutini are one-of-a-kind gifts that would undoubtedly be a hit!
Shipping
- Do you ship internationally?
At this time, we can only accept order in the United States and Canada via our online store. We also offer wholesale purchases in South Africa. For all international orders, please contact us directly at hello@n-umorigins.co and we will make arrangements (as possible) to have you enjoying our salts sooner!
Refunds/Exchanges
- Are returns allowed?
Our customers satisfaction is paramount to us. As such, returns are allowed within a 30 days period. Please note that we can only accept order that are unopened, unused and still in their original package. You can send us an email at hello@n-umorigins.co and we will provide instructions on how to send us your package back. All returns follow our return policy.
- Refund policy
Our return policy can be found here.
- Are exchanges allowed?
Due to the sensitivity of our products and the safety of our customers, exchanges are not allowed on our products.
Order issues
- I haven’t received my order yet or received the wrong item, what do I do?
In the event of missing or inaccurate orders, send us an email at hello@n-umorigins.co and we will provide next steps instructions as soon as possible.
- My order arrived damaged, what do I do?
If you noticed that your order has arrived damaged, send us an email at hello@n-umorigins.co and we will provide next steps instructions as soon as possible.